Hello and welcome to Tyna’s Cakes! We know that planning the perfect cake for your special occasion can feel overwhelming, so we’re here to help. Our bespoke cakes are crafted with passion and care, ensuring every celebration is as unique as you are. To make things easier, we’ve put together our frequently asked questions so you can quickly find the answers you need. Whether you’re curious about our range of cakes, how to place an order, or our delivery options, we’re happy to guide you through every step.
What Types of Cakes Do We Offer?
At Tyna’s Cakes, we specialise in creating bespoke cakes for all occasions – from weddings and birthdays to corporate events. But that’s not all! We also offer cupcakes, cookies, and a variety of other delicious baked goods. Our aim is to ensure that whether it’s a grand celebration or an intimate gathering, there’s always a perfect cake to match your style and taste.
How Can You Place an Order?
Placing an order with us is simple and stress-free. You can use our website’s contact form or give us a call. We encourage you to share details about your event and any specific design ideas you have in mind. This way, we can ensure that your cake is made exactly to your expectations and becomes a memorable highlight of your celebration.
How Far in Advance Should Orders Be Placed?
For our custom cakes, we recommend placing your order at least two weeks in advance. For larger events, such as weddings, it’s best to book several months ahead to secure availability. This gives us plenty of time to work closely with you and craft a cake that truly reflects your vision.
Do We Offer Delivery Services?
Yes, we do! We provide delivery services within the local area, with fees determined by the distance. Alternatively, you are welcome to collect your order from our Braintree, Essex location. We’re happy to discuss your delivery or collection preferences during the ordering process, so you can choose the option that suits you best.
Can Dietary Requirements Be Accommodated?
Absolutely. At Tyna’s Cakes, we can accommodate various dietary requirements, including gluten-free and nut-free options. Just let us know of any specific dietary needs when placing your order, and we’ll be sure to take care of everything for you.
How Is Pricing Determined?
Pricing depends on several factors including the size of the cake, the complexity of the design, and the type of cake you choose. If you have specific requirements, please contact us for a personalised quote. We want you to feel confident that you’re receiving a cake that meets your needs and fits your budget.
Are Cake Tastings Available?
Yes, cake tastings are available for weddings and larger events. We invite you to book an appointment so you can sample a range of flavours and discuss your design preferences. It’s a wonderful opportunity to experience our quality first-hand and to get inspired for your own celebration.
What Payment Methods Do We Accept?
We aim to make the ordering process as smooth as possible, and that includes our payment options. We accept cash, credit/debit cards, and bank transfers. Full payment details will be provided during the ordering process, ensuring transparency and ease for you.
Can Changes Be Made to an Order After It’s Placed?
We understand that sometimes plans change. Minor alterations may be possible if requested within a reasonable timeframe before your event. However, please note that significant changes close to the event date might be challenging. We recommend communicating any changes as early as possible to ensure your cake remains perfect for your celebration.
Do We Provide Cake Stands or Accessories?
Yes, we do offer cake stands and other accessories, either for hire or purchase. If you’re interested, please ask when placing your order, and we’ll be happy to discuss the available options and pricing with you.
We’re Here for You
At Tyna’s Cakes, we pride ourselves on delivering not only exceptional cakes but also warm and friendly customer service. We want every interaction with us to be as delightful as our cakes, and we’re always here to answer your questions and help you plan your perfect celebration.
Ready to chat more about your cake vision?
Book a consultation with us today by clicking here for personalised advice and further enquiries. Alternatively, get inspired and learn some baking tips by watching our cake tutorials on YouTube – click here to see our creative process in action.
Thank you for choosing Tyna’s Cakes – we look forward to making your next celebration truly unforgettable!